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Brian Benson Cellars Shipping Policy
Once we receive your order we'll contact you to set up a shipping date (typically on a Monday). Standard delivery time is one - five business days, depending on how far the package must travel and weather. "Weather?" you ask, somewhat incredulously. Yes - we won't ship your wine when it could spend an uncomfortable weekend in an inclement UPS warehouse. In the summer only ship with ice packs for a minimal additional cost. If you have some special circumstances please call us to make other arrangements. Someone over the age of 21 must be present to sign for any packages containing alcohol (Federal Law). Three delivery attempts will be made before the package is returned to us. Once returned, we must re-charge the shipping fee on all packages re-shipped and an additional $15 that UPS charges us to bring it back to us. To avoid this inconvenience, we recommend delivery to a business address. SHIPPING CHARGES ON ORDERS OVER ONE CASE WILL BE CALCULATED BY US. WE WILL CONTACT YOU WITH THE TOTAL CHARGES PRIOR TO CHARGING YOUR CREDIT CARD. Thanks for your order!